For individuals

Your life has context. Your details should too.

Keep the right address and contact details connected to the right parts of your life.

Moving home

Add the new home, keep another valid address if needed, and direct updates to the organisations that should know.

Changing your name

Record the correct context and supporting evidence, then handle each organisation relationship deliberately.

A new mobile number

Verify control, make it preferred where appropriate, and choose who receives the change.

More than one valid address

Keep home, holiday, postal and delivery contexts separate instead of forcing one address everywhere.

Work and personal contact

Use a work number for your employer and a personal number for services that belong to you.

Correcting a mistake

Fix the detail once and use a visible, consent-led path for connected organisations.

A better next change

When your details change, your whole life should not become admin.